Event Information

Operational Efficiency Programme 2009

The Operational Efficiency Programme report produced earlier this year challenges all Public Sector professionals involved in back office operations and IT to achieve efficiencies of over £7 billion within 3 years, starting from a 2007-08 baseline of £34 billion.

Whilst recognising that each discipline has its own unique issues, common to them all are the underlying processes and systems which must be simplified and standardised in order to generate the necessary efficiencies and cost savings. The public sector must initiate top to bottom reviews across all disciplines to uncover where efficiencies in processes can be achieved.

In many cases a radical re-examination of the service requirements may lead to a total transformation of the service and its support functions. This may well involve more shared services and outsourcing. Under-pinning all these back-office activities is a level of administration much of which can have common staffing, systems and governance.

Information Technology is the common thread and one of the key enabler of change and efficiency. It can also produce efficiencies within its own operations to reduce costs and energy use.

The crisis in public sector finances can only add to the urgency to deliver these significant efficiencies.

This conference will explore where the strategy starts, how to implement it and what measures need to be taken regarding the efficient operation of Back Office Operation and IT. There will be a main plenary session where experts from all areas of the Public Sector will share their knowledge and experience with the entire audience. The day will continue with breakout sessions, designed to address the specific interests of both senior strategists and operational/implementation specialists.

Who will attend?

Delegates will be drawn from across the wider Public Sector from those who have responsibility and accountability for systems management/development, process design, HR, IT, commissioning, contract management, shared services, supply, finance, accounting, development, data management etc.

Where: Who:
Local Authorities Chief Procurement Officers
Central Government Chief Executives
NHS Procurement Directors/Managers
Executive Agencies Finance Directors
NDPB’s Corporate and Shared Services Directors/Managers
MoD Estates and Facilities Directors /Managers
Schools Accounting Officers
Universities Commercial Directors
Colleges IT Directors/Managers
‘Blue light’ services Heads of PFI/PPP
  Property and Construction Specialists
  Elected Members